Join ExamsbookAnswer : 4. "Resolve the matter in favour of the customer"
The software development life cycle begins with a proof of concept and progress into the build, test, and acceptance phases as the project develops. Some times, differences between stakeholders can develop into conflict, which impacts the customer. As a trained, professional project manager, how do you handle this situation and resolve the customer's concerns?5
Q: The software development life cycle begins with a proof of concept and progress into the build, test, and acceptance phases as the project develops. Some times, differences between stakeholders can develop into conflict, which impacts the customer. As a trained, professional project manager, how do you handle this situation and resolve the customer's concerns?
- 1Let the customer vent and take notesfalse
- 2Schedule a meetingfalse
- 3Develope a change request for the customerfalse
- 4Resolve the matter in favour of the customertrue
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Answer : 4. "Resolve the matter in favour of the customer"
Explanation :
Answer: D) Resolve the matter in favour of the customer Explanation:
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