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Q: How would you handle the family of a patient in your care who is displeased with your care of the patient?

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Sample Answers : I would listen to their concerns, and reassure them that I was doing my very best for their loved one.  Sometimes family members are looking for someone or something to blame for what their loved one is going through. I would try to reassure them that the patient was getting the best quality of care available.  I would listen to their concerns, and make sure that if any were well founded they were addressed immediately.

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