What factors affect a customer's decision to switch banks?
5 408 62cbf71951fe3472d6aa79f7
Q:
What factors affect a customer's decision to switch banks?
- 1Expectations from the bankfalse
- 2Better digital experiencefalse
- 3Customers are not comfortable with new technologyfalse
- 4Bank applicationsfalse
- 5Both 1 and 2true
- Show Answer
- Workspace
- Discuss